At Melvora, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for information regarding shipping coverage, timelines, and procedures.
1. Shipping Coverage
Currently, Melvora offers shipping across India only.
We are working towards expanding our services internationally. Any updates regarding international shipping will be announced on our website.
2. Shipping Charges
We are pleased to offer Free Shipping on all orders within India.
There are no additional shipping charges for domestic deliveries.
3. Shipping Method
All orders are shipped through India Post (Government Postal Service).
This ensures reliable delivery to both urban and remote locations across the country.
4. Order Processing Time
Orders are processed within 1–3 business days after confirmation.
Orders are processed from Monday to Saturday, excluding public holidays.
Processing time is separate from delivery time.
5. Delivery Time
Melvora strives to deliver your order as quickly and safely as possible. Delivery timelines may vary depending on your location and postal service conditions.
Estimated delivery timelines within India:
Metro Cities: 3–5 business days after dispatch
Tier 2 Cities & Major Towns: 4–7 business days after dispatch
Small Towns & Rural Areas: 5–10 business days after dispatch
Remote or Special Service Areas: Up to 10–14 business days in rare cases
Delivery time is calculated from the date of dispatch, not the date of order placement.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly on the India Post website using the provided tracking number.
7. Delivery Delays
While we aim for timely delivery, delays may occur due to:
Weather conditions
Public holidays
Postal service delays
Unforeseen logistical issues
Melvora is not responsible for delays caused by the courier service. However, we will assist you in tracking and resolving any concerns.
8. Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate when placing your order.
Melvora is not responsible for orders delivered to incorrect addresses provided by the customer.
9. Contact Us
For any shipping-related enquiries, please contact us:
Email: melvoraofficial@gmail.com
Phone / WhatsApp: +91 7736618457
