1. Introduction
At Melvora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through payment providers)
Non-Personal Information
Browser type
Device information
IP address
Pages visited and browsing behavior
This information helps us improve your shopping experience.
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and support
Respond to enquiries and customer service requests
Improve our website, products, and services
Prevent fraud and ensure security
Send updates, offers, or promotions (only if you opt in)
4. Payment Security
We do not store your payment details. All payments are processed through secure and trusted payment gateways that use encryption and security protocols to protect your information.
5. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share your information only with trusted third parties such as:
Payment providers
Shipping and delivery partners
Website and technical service providers
These partners use your information only to perform their services.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand customer preferences and improve website functionality.
You can disable cookies in your browser settings if you prefer.
7. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security.
8. Your Rights
You have the right to:
Access your personal information
Request correction of incorrect information
Request deletion of your personal information
Opt out of marketing communications
To make such requests, please contact us.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
Melvora reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Melvora
House No. 478A/5
Near Kinar Bus Stop
Alapad, Chazhur
Thrissur District, Kerala – 680641
India
Email: melvoraofficial@gmail.com
Phone: +91 7736618457
